Ciancio Ciancio Brown, P.C.
(303) 872-8919
(800) 746-3560
Main Menu Office/Contact

Leaders in Litigation

Can a business sue over a bad review?

If you own a business in Colorado, you know just how important customer satisfaction can be. This is especially true when it comes to review sites like Yelp, which give patrons the power to let their opinions (good or bad) be known to future customers. Some business owners have even tried to sue over negative reviews, a practice which has come under fire as of late.

According to, consumers are well within their rights to leave negative feedback on review sites without fear of legal reprisal. In fact, recent legislation has addressed the issue of businesses suing over negative reviews, erring on the side of the consumer in such legal battles. This legislation states that consumers can feel free to leave their honest opinions on the service afforded by businesses, which falls under free speech laws.

In many cases threats of lawsuits are frivolous and will ultimately not hold any power in court. However, business owners may feel that even the threat of a lawsuit will be enough to deter consumers from painting a business in a bad light, no matter how accurate a depiction their review is. In this case, businesses that do threaten legal action could actually face reprisal themselves for attempt to silence well-meaning critics.

Yelp itself is hitting back at such businesses by adding verbiage on their profiles that alerts consumers to such practices. In this case, businesses that engage in such “abuses” of the legal system could achieve a reputation for stifling consumer opinion, which in turn could affect their ability to offer goods and services.

Email us your case details

Bold labels are required.

Contact Information

The use of the Internet or this form for communication with the firm or any individual member of the firm does not establish an attorney-client relationship. Confidential or time-sensitive information should not be sent through this form.


Privacy Policy

Ciancio Ciancio Brown, P.C.
390 Interlocken Crescent,
Suite #350

Broomfield, CO 80021

(303) 872-8919
Broomfield Law Office Map

Ciancio Ciancio Brown, P.C.
Downtown Denver Office
1660 Lincoln Street
Suite #2045
Denver, Colorado 80264
(303) 395-4773
Downtown Denver Law Office Map

Ciancio Ciancio Brown, P.C.
Uptown Denver Office
1741 High Street
2nd Floor
Denver, Colorado 80218
(303) 225-1902
Uptown Denver Law Office Map

Privacy Policy | Business Development Solutions by FindLaw, part of Thomson Reuters.